Cookie Policy

Last updated: June 2026

This Cookie Policy explains how One Life Foods uses cookies and similar technologies on onelifefoods.co.uk.

It should be read alongside our Privacy Policy, which explains how we collect, use and protect personal information.

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website.

Cookies help websites work properly, remember your preferences, improve performance, understand how visitors use the site and support marketing, analytics and advertising activity.

Similar technologies may include pixels, tags, scripts, local storage, tracking links and device identifiers.

2. How We Use Cookies

We use cookies and similar technologies to:

  • make our website work properly;

  • allow you to browse products and use the basket;

  • process checkout and payment securely;

  • remember your preferences;

  • improve website performance;

  • understand how visitors use the website;

  • measure marketing and advertising performance;

  • show more relevant advertising where permitted;

  • help prevent fraud and keep the website secure.

3. Types of Cookies We Use

Strictly Necessary Cookies

These cookies are needed for the website to function.

They may be used for:

  • basket functionality;

  • checkout;

  • secure login;

  • payment processing;

  • fraud prevention;

  • remembering privacy choices;

  • website security.

These cookies cannot usually be switched off through our cookie tools because the website needs them to work.

Examples may include Shopify cookies used for checkout, basket functionality, session management and store security.

Performance and Analytics Cookies

These cookies help us understand how visitors use our website.

They may show us:

  • which pages are visited;

  • how visitors move around the website;

  • which products are viewed;

  • where visitors came from;

  • whether pages load correctly;

  • which campaigns are performing well.

This helps us improve the website, product pages, navigation and customer experience.

Analytics cookies may be set by services such as Google Analytics, Shopify analytics or similar tools.

Functional Cookies

These cookies remember choices you make so the website can provide a better experience.

They may remember things such as:

  • region or country preferences;

  • previously viewed products;

  • form information;

  • display preferences;

  • customer preferences.

Advertising and Targeting Cookies

These cookies may be used to show more relevant adverts, measure advertising performance and understand how customers interact with our marketing.

They may be set by us or by advertising partners.

Advertising cookies may be used to:

  • measure ad performance;

  • build advertising audiences;

  • retarget visitors who have viewed products;

  • understand purchases linked to advertising campaigns;

  • limit repeated adverts;

  • personalise advertising across platforms.

Advertising and targeting cookies are non-essential. Where required, we will only use them with your consent.

4. Third-Party Cookies

Some cookies may be set by third-party services we use.

These may include, depending on our current setup:

  • Shopify;

  • Google Analytics;

  • Google Ads;

  • Meta/Facebook;

  • Instagram;

  • TikTok;

  • Pinterest;

  • email or SMS marketing platforms;

  • review platforms;

  • payment providers;

  • fraud-prevention tools;

  • courier or tracking services.

Third-party providers may use cookies according to their own privacy and cookie policies.

5. Managing Cookie Preferences

When you visit our website, you may be shown a cookie banner or preference tool.

Where required, you can choose whether to accept or reject non-essential cookies.

You can also manage cookie settings through your browser. Most browsers allow you to:

  • view cookies;

  • delete cookies;

  • block cookies;

  • block third-party cookies;

  • receive warnings before cookies are placed;

  • clear cookies when you close your browser.

Blocking some cookies may affect how the website works. For example, basket, checkout, account or preference features may not work properly without certain cookies.

6. Consent

Where required by law, we will ask for your consent before setting non-essential cookies.

Consent must be given through a clear action, such as selecting cookie preferences or clicking an accept button.

Continuing to browse the website without making a clear choice will not be treated as consent for non-essential cookies where consent is required.

You can withdraw or change your consent at any time through our cookie preference tool, where available, or through your browser settings.

7. Cookies and Personal Information

Some cookies may collect or be linked to personal information, such as your IP address, device information, customer account details, order activity, browsing activity or marketing interactions.

For more information about how we use personal information, please read our Privacy Policy.

8. Advertising Choices

You may be able to manage advertising preferences through:

  • our cookie preference tool;

  • your browser settings;

  • settings offered by advertising platforms;

  • device privacy settings;

  • our “Your Privacy Choices” page, where available.

Some privacy laws may define certain advertising, analytics or retargeting activities as “sale”, “sharing” or “targeted advertising”. Where applicable, you may have the right to opt out of these activities.

9. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our website, technology, cookie tools, advertising platforms, legal obligations or business practices.

The latest version will always be published on this page.

10. Contact Us

If you have any questions about this Cookie Policy, contact:

Email: info@onelifefoods.co.uk
Website: onelifefoods.co.uk